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When Should I Contact My Insurance Broker?

insurance broker

Life is full of changes, big and small. These changes can significantly impact your insurance needs and coverage. Keeping your insurance broker informed ensures you’re adequately protected and can prevent issues from arising in the event of a claim. Here are key instances when you should contact your insurance broker:

All Policies

1. Moving:

Whether you’re moving across town or across the country, your address impacts your insurance policies. For auto insurance, it can affect your premium based on the new location’s risk factors. For home insurance, your new property needs to be accurately assessed and covered.

2. New Contact Information:

Updating your phone number or email address is crucial. Your broker needs to reach you for policy updates, renewals, or during the claims process.

3. Marital Status Changes:

Getting married or divorced can change your insurance needs. You might need to add or remove a spouse from your policies, and your combined assets may require different coverage.

4. Occupation Changes:

Some occupations qualify for group discounts. Informing your broker about a job change can help you benefit from potential discounts.

5. Retirement:

Retirement often changes your lifestyle and assets. Informing your broker ensures your policies reflect your new status, potentially lowering premiums if you’re driving less or no longer commuting.

6. Major Purchases:

Buying a new car, home, boat, RV, or other significant items requires updates to your policies. Your broker can help you add the necessary coverage to protect these investments.

Legal Proceedings

7. Legal Issues:

If you’re presented with legal paperwork, such as being involved in a motor vehicle accident or facing a liability claim, notify your broker immediately. They can guide you through the process and ensure you’re covered.

Property Changes

8. Paying Off Your Mortgage:

Once your mortgage is paid off, you should inform your broker to update your home insurance policy.

9. Home Renovations:

Any significant home renovations, such as replacing an oil tank, roof, or electrical panel, or adding extensions, outbuildings, a swimming pool, or a hot tub, should be reported. These changes can affect your home’s value and the coverage you need.

10. Changing Property Use:

If you start using your property differently, such as renting out a room or adding a business, notify your broker. This can significantly alter your risk profile and coverage needs.


11. New Drivers:

Adding a new driver to your household, such as a teenager, affects your auto insurance. Inform your broker to adjust your policy accordingly.

12. Traffic Violations:

Convictions for major traffic violations, like leaving the scene of an accident, excessive speeding, or impaired driving, can impact your premiums and coverage.

13. Commuting Changes:

If your commuting distance changes or you start using your vehicle for different purposes, such as becoming a delivery driver, update your broker. This can affect your risk assessment and premiums.

14. Vehicle Modifications:

Any modifications to your vehicle, whether for performance or aesthetics, should be reported to ensure they’re covered and your vehicle’s value is accurately reflected in your policy.


15. Reporting Damage:

Any damage to your insured property should be reported immediately. Your broker will help you file a claim and guide you through the process.

16. Claim Follow-Up:

If you need to follow up on an existing claim, your broker is your point of contact for updates and assistance.

Why Keeping Your Broker Informed Is Crucial

Keeping your insurance broker in the loop ensures you have the right coverage when you need it. Failing to update your broker can lead to several negative consequences:

– Voided Coverage: Certain changes, if not reported, can void your coverage, leaving you financially vulnerable in the event of a claim.
– Uninformed Decisions: Your broker needs accurate information to provide the best advice and updates on policy changes or rate increases.
– Missed Savings: Some changes, like a new job or home security improvements, might qualify you for discounts that you’ll miss out on if your broker isn’t informed.

Final Thoughts

Insurance is all about managing risk and protecting your assets. Life changes frequently, and so do your insurance needs. By keeping your insurance broker informed about any significant changes in your life, you ensure that your policies remain up-to-date and adequate to cover your evolving circumstances. This proactive approach can save you money, prevent coverage gaps, and provide peace of mind knowing that you’re always properly protected.

Remember, when in doubt, it’s better to over-communicate with your broker than to leave out important details. Make a habit of informing your broker whenever a significant change occurs in your life. This simple step can make a significant difference in your insurance experience and financial security.