Every July 18th, the insurance industry comes together to celebrate Insurance Nerd Day – an unofficial holiday that flips the script on outdated stereotypes and showcases the passion, expertise, and genuine enthusiasm that drives insurance professionals across the country. Created by Pioneer Mutual Insurance Company in 2016, this special day was designed to inject some excitement into the industry while attracting fresh talent and dispelling the misconception that insurance is dull or boring.
At Higgins Insurance, we couldn’t be more excited to embrace our “nerd” status and share what makes our team so passionate about protecting people and their assets. We asked 21 of our team members – including our remote workers and Nova Scotia team – to share their thoughts on what makes the insurance industry so rewarding. Far from the stereotypical image of insurance as a mundane field, their responses show a team that wakes up each day energized by the opportunity to make a real difference in people’s lives.
More Than Just Policies: Building Meaningful Relationships
One of the most rewarding aspects of working in insurance is the human connection that forms the foundation of everything we do. As our team member Sheena puts it, “Relationships really are everything in this industry. They’re the foundation of what we do and make me feel so lucky to do a job where I build real friendships along the way.”
This sentiment is echoed throughout our team. Angie shares that “a crucial element of my professional career is centered around protecting people. What I enjoy most about my insurance career is getting to know our clients and making personal connections.” These aren’t just business transactions – they’re relationships built on trust, understanding, and genuine care for our clients’ well-being.
Bob, who works closely with colleagues, insurance partners, and clients, emphasizes how “every customer proposition done by our brokers are unique, we provide protection, knowing that our clients sleep well at night.” Melissa T also highlights the personal aspect: “I enjoy working in the insurance industry as I can build personal relationships with clients, problem solve for them and provide them with the coverage that meets their needs.”
Dave captures the profound impact of this work: “What I like most about the Insurance business is the incredibly positive impact it can have on people’s lives. As my good friend Bob likes to say, Life Insurance is the Gift of Love.”
The Daily Adventure of Problem-Solving
Contrary to popular belief, no two days in insurance are ever the same. Nicole captures this perfectly: “No two insurance stories are ever the same – every day is a new puzzle, and I love being the one who helps piece it all together.” This variety and challenge is what keeps our team engaged and excited about their work.
Denise brings some humor to the mix with her observation that “insurance is like a box of chocolates you never know what the day will bring!” This unpredictability isn’t a source of stress – it’s what makes the work exciting and fulfilling.
Amy from Orbit Insurance, with over 20 years in the industry, shares her journey and passion: “I’ve been in the insurance industry for over 20 years starting off from being a receptionist, sales to Business Development. The best part is to make sure clients/family/partners are covered while they’re enjoying life rather it be RVing, taking a spin in their collector car, or enjoying a ride on their motorcycles. Everyone can rest assure that while they’re out enjoying the Great Outdoors they are going to be covered correctly and not have to worry about a thing.”
Sarah, who joined the insurance industry in 2024 after studying IT at NBCC, shares her fresh perspective: “I love how the world of insurance works- especially as a business! It always keeps us on our toes, and it is never dull moment!” Meanwhile, Sorcha, in her sales role, appreciates how “every day is different, and every person’s situation is unique.”
Continuous Learning and Professional Growth
The insurance industry is constantly evolving, and our team thrives on the opportunities for continuous learning and professional development. Sheila notes that “professional growth in insurance isn’t just encouraged: it’s part of the culture. I’m proud to be a part of a profession that values learning, supports each other, and constantly pushes for better.”
Michelle echoes this sentiment: “I love working in the insurance industry as there is always something new to learn and it’s a challenging career that keeps you on your toes.” This commitment to growth and learning ensures that our team stays current with industry trends and regulations, ultimately benefiting our clients through better service and expertise.
Chantal perfectly captures this enthusiasm for continuous learning: “I love insurance because every day is something different! The learning possibilities are endless!”
Jeff, who works in claims through CURO Claims, finds particular satisfaction in “helping people navigate difficult moments through the claims process” and appreciates that “insurance offers endless opportunities for professional growth and lifelong learning.”
Making a Real Difference in People’s Lives
At its core, insurance is about protection and peace of mind. Our team members are driven by the knowledge that their work has a tangible impact on people’s lives. Donna perfectly captures this motivation: “To be able to help people by providing solutions, understanding, and ensure clients have the proper coverage when they require it, is the best feeling in this industry! Saving money is the topping on the cake!”
Rebecca keeps it simple but powerful: “I love helping and that’s what an insurance broker does!” This helping spirit extends beyond individual transactions to community involvement, as Allison explains: “My passion is helping people and being involved in my community. Being an insurance broker allows me to do both of those things!”
Carter finds fulfillment in the educational aspect of the role: “My favorite aspect of the industry is being able to teach and educate my clients so they can understand the product and value of their policies.” This commitment to client education ensures that people aren’t just buying insurance – they’re making informed decisions about their protection needs.
Work-Life Balance and Personal Fulfillment
The insurance industry also offers the flexibility that allows professionals to maintain a healthy work-life balance. Cody appreciates how “I can help individuals to protect their family and at the same time have the personal flexibility that allows me to be active in my family.” This balance is crucial for maintaining the passion and energy needed to serve clients effectively.
Trina highlights the diverse opportunities within the industry: “I started in the insurance industry in 2011, through those years I have loved the variety of job opportunities this career brings. There is something for everyone in the insurance world.”
Melissa H sums up the excitement many of us feel: “There’s a new challenge every day in insurance. I love having a job that keeps me on my toes!”
Looking Forward: Building Partnerships and Expanding Horizons
Our team’s passion extends beyond individual client relationships to building broader partnerships within the industry. Andrea from Orbit Insurance shares her enthusiasm: “As a Business Development Manager in the Canadian insurance industry, I love the opportunity to build meaningful partnerships and deliver trusted protection solutions to individuals and organizations across the country.”
Celebrating Our Insurance Nerd Pride
This Insurance Nerd Day, we’re proud to celebrate not just our expertise and knowledge, but our genuine passion for what we do. We’re the people who get excited about policy updates, who lose sleep thinking about ways to better protect our clients, and who find joy in solving complex coverage puzzles.
The insurance industry needs more people who aren’t afraid to embrace their inner nerd – people who see beyond the stereotypes to recognize the dynamic, relationship-driven, and meaningful work that defines modern insurance. Whether you’re sharing insurance fun facts on social media, posting about your industry experiences, or simply thanking an insurance professional today, you’re helping to change the narrative about what it means to work in insurance.
So here’s to all the insurance nerds out there – keep solving those puzzles, building those relationships, and protecting what matters most to people. We’re proud to be part of this incredible industry, and we can’t wait to see what challenges and opportunities tomorrow will bring!
A little light reading from the desk of the biggest Insurance and History Nerd around.